1. How do I find out the invoice payment date?

Please access through the SSC Vendor Portal then select the Invoice Monitoring menu, find the VL number and look at the Due Date column.

 

2. How do I find out the status of the Verification Letter (VL) that has been submitted?

Please access through the SSC Vendor Portal then select the Invoice Monitoring menu, find the VL number and look at the Status column.

 

3. How do I revise an error in uploading a document attachment after submitting?

If the VL has a revised status, click the "Upload Document" button, upload the correct document and click the Submit Document button.

 

4. How do I revise an error in writing the Invoice or Tax Invoice number after submitting?

If the VL has a revised status, click the "Edit" button on the Invoice Monitoring menu, revise the invoice or tax invoice number, click Save, click

the Upload Document button and Submit Document.

 

5. How do I cancel the Verification Letter (VL) after submitting?

Email to ssc.invoice@component.astra.co.id to request a VL revision. After the VL status changes to Revise Softcopy, press the button marked "X".